{"id":404,"date":"2016-02-17T18:22:17","date_gmt":"2016-02-17T18:22:17","guid":{"rendered":"https:\/\/iccinc.com\/site\/?p=404"},"modified":"2017-07-06T15:56:47","modified_gmt":"2017-07-06T15:56:47","slug":"your-investment-software-is-not-word","status":"publish","type":"post","link":"https:\/\/iccinc.com\/site\/2016\/02\/17\/your-investment-software-is-not-word\/","title":{"rendered":"Your Investment Software is not Word\u00ae"},"content":{"rendered":"<p>[et_pb_section admin_label=&#8221;Section&#8221; fullwidth=&#8221;off&#8221; specialty=&#8221;off&#8221; transparent_background=&#8221;off&#8221; allow_player_pause=&#8221;off&#8221; inner_shadow=&#8221;off&#8221; parallax=&#8221;off&#8221; parallax_method=&#8221;off&#8221; make_fullwidth=&#8221;off&#8221; use_custom_width=&#8221;off&#8221; width_unit=&#8221;on&#8221; make_equal=&#8221;off&#8221; use_custom_gutter=&#8221;off&#8221; custom_padding=&#8221;||0px|&#8221;][et_pb_row admin_label=&#8221;Row&#8221; make_fullwidth=&#8221;off&#8221; use_custom_width=&#8221;off&#8221; width_unit=&#8221;on&#8221; use_custom_gutter=&#8221;off&#8221; custom_padding=&#8221;||0px|&#8221; custom_margin=&#8221;||0px|&#8221; allow_player_pause=&#8221;off&#8221; parallax=&#8221;off&#8221; parallax_method=&#8221;off&#8221; make_equal=&#8221;on&#8221; parallax_1=&#8221;off&#8221; parallax_method_1=&#8221;off&#8221; parallax_2=&#8221;off&#8221; parallax_method_2=&#8221;off&#8221; custom_css_main_2=&#8221;border-bottom: 1px solid #40b4e5;&#8221;][et_pb_column type=&#8221;1_3&#8243;][et_pb_image admin_label=&#8221;Image: Featured Image&#8221; src=&#8221;https:\/\/iccinc.com\/site\/wp-content\/uploads\/2016\/02\/computer-keyboard-1188763.jpg&#8221; alt=&#8221;Your Investment Software is not Word\u00ae&#8221; title_text=&#8221;Your Investment Software is not Word\u00ae&#8221; show_in_lightbox=&#8221;on&#8221; url_new_window=&#8221;off&#8221; use_overlay=&#8221;on&#8221; overlay_icon_color=&#8221;#ffffff&#8221; hover_overlay_color=&#8221;rgba(64,180,229,0.8)&#8221; hover_icon=&#8221;%%52%%&#8221; animation=&#8221;off&#8221; sticky=&#8221;off&#8221; align=&#8221;center&#8221; force_fullwidth=&#8221;off&#8221; always_center_on_mobile=&#8221;on&#8221; use_border_color=&#8221;off&#8221; border_color=&#8221;#ffffff&#8221; border_style=&#8221;solid&#8221;]<\/p>\n<p>[\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;2_3&#8243;][et_pb_text admin_label=&#8221;Text: Title and Intro&#8221; background_layout=&#8221;light&#8221; text_orientation=&#8221;left&#8221; use_border_color=&#8221;off&#8221; border_color=&#8221;#ffffff&#8221; border_style=&#8221;solid&#8221; text_font_size=&#8221;17&#8243; text_line_height=&#8221;2.1em&#8221; custom_padding=&#8221;||1.5em|&#8221;]<\/p>\n<h1>Your Investment Software is not Word\u00ae<\/h1>\n<p>Business users often act as if upgrading their investment system is like getting a new version of Microsoft Word. It\u2019s not. Word doesn\u2019t require a project plan.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section admin_label=&#8221;Section&#8221; fullwidth=&#8221;off&#8221; specialty=&#8221;off&#8221; transparent_background=&#8221;off&#8221; allow_player_pause=&#8221;off&#8221; inner_shadow=&#8221;off&#8221; parallax=&#8221;off&#8221; parallax_method=&#8221;off&#8221; custom_padding=&#8221;0px|||&#8221; make_fullwidth=&#8221;off&#8221; use_custom_width=&#8221;off&#8221; width_unit=&#8221;on&#8221; make_equal=&#8221;off&#8221; use_custom_gutter=&#8221;off&#8221;][et_pb_row admin_label=&#8221;Row&#8221; make_fullwidth=&#8221;off&#8221; use_custom_width=&#8221;off&#8221; width_unit=&#8221;on&#8221; use_custom_gutter=&#8221;off&#8221; custom_margin=&#8221;0px|||&#8221; allow_player_pause=&#8221;off&#8221; parallax=&#8221;off&#8221; parallax_method=&#8221;off&#8221; make_equal=&#8221;off&#8221; parallax_1=&#8221;off&#8221; parallax_method_1=&#8221;off&#8221; parallax_2=&#8221;off&#8221; parallax_method_2=&#8221;off&#8221;][et_pb_column type=&#8221;1_3&#8243;][\/et_pb_column][et_pb_column type=&#8221;2_3&#8243;][et_pb_text admin_label=&#8221;Text: Body&#8221; background_layout=&#8221;light&#8221; text_orientation=&#8221;left&#8221; use_border_color=&#8221;off&#8221; border_color=&#8221;#ffffff&#8221; border_style=&#8221;solid&#8221;]<\/p>\n<p>It doesn\u2019t require thorough regression or unit acceptance testing. It doesn\u2019t require \u2014 or need to produce \u2014 reports. It doesn\u2019t need to have the hundreds or thousands of features and functions on which the business depends every day. And it doesn\u2019t put portfolios worth billions of dollars at risk. An investment accounting system probably needs to be upgraded annually, for regulatory or other business reasons; and it needs to work, usually in a short timeframe, without breaking anything else.<\/p>\n<p>Most companies have limited numbers of IT and business people, with other jobs to do, and with limited experience in systems upgrades, testing, and project management. It\u2019s unreasonable to expect them to take on the upgrades of their investment systems. In fact, it\u2019s arguably unfair.<\/p>\n<p>It may not be any more reasonable or fair to expect vendors to deliver new versions of their investment systems with no software glitches. Vendors certainly know their systems. But they don&#8217;t know each client\u2019s environment. And companies need to run the systems, in their environments, using their processes and workflows to see if their requirements have been met and to ensure a coding change here hasn\u2019t created a problem there. And the vendor\u2019s timeframes might not be yours. Third- and fourth-quarter crunches for year-end reporting requirements don\u2019t leave much margin for error, let alone on-the-job training.<\/p>\n<p>What to do?<\/p>\n<ul>\n<li><strong>Define:<\/strong> Identify and document your requirements for the new version, including present states and future states to take advantage of new functionality. That will enable you to grow into the new version.<\/li>\n<li><strong>Dedicate:<\/strong> Build a team that comprises business and technological knowledge, and make sure the members can devote a substantial amount of their time (80 to 100 percent) to the upgrade.<\/li>\n<li><strong>Deputize:<\/strong> Give the team authority to cross organizational boundaries to overcome business and technical roadblocks, bottlenecks, and resistance.<\/li>\n<li><strong>Mimic:<\/strong> Use test cases for regression testing that duplicate the company&#8217;s key day-to-day operations. Then, you\u2019ll have confidence that the system still accommodates the basics as you test out the new functionality.<\/li>\n<li><strong>Consider:<\/strong> Take into account all the people in the company who will use or receive output from the new system. These might include people in investment management, investment accounting, trading and settlement, and other departments. And make sure everyone can see the upgrade in action during testing.<\/li>\n<li><strong>Report:<\/strong> Let your vendor know the functional problems you encounter \u2014 or the enhancements you\u2019d like to see \u2014 so they can be addressed in the next release.<\/li>\n<\/ul>\n<p>You want to see what you have in the new version. You want to know what to expect from it, and you don\u2019t want anything that works in or with the old version to break. It\u2019s simple to say, but veterans of the process know it\u2019s not simple to do.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section admin_label=&#8221;section&#8221; global_module=&#8221;493&#8243; fullwidth=&#8221;off&#8221; specialty=&#8221;off&#8221; transparent_background=&#8221;off&#8221; background_color=&#8221;#000000&#8243; allow_player_pause=&#8221;off&#8221; inner_shadow=&#8221;off&#8221; parallax=&#8221;off&#8221; parallax_method=&#8221;off&#8221; padding_mobile=&#8221;off&#8221; make_fullwidth=&#8221;off&#8221; use_custom_width=&#8221;off&#8221; width_unit=&#8221;on&#8221; make_equal=&#8221;off&#8221; use_custom_gutter=&#8221;off&#8221; module_id=&#8221;contact&#8221;][et_pb_row global_parent=&#8221;493&#8243; admin_label=&#8221;row&#8221;][et_pb_column type=&#8221;1_4&#8243;][et_pb_image global_parent=&#8221;493&#8243; admin_label=&#8221;Image&#8221; src=&#8221;https:\/\/iccinc.com\/site\/wp-content\/uploads\/2015\/08\/icc_logo.png&#8221; show_in_lightbox=&#8221;off&#8221; url_new_window=&#8221;off&#8221; animation=&#8221;left&#8221; sticky=&#8221;off&#8221; align=&#8221;left&#8221; force_fullwidth=&#8221;off&#8221; always_center_on_mobile=&#8221;on&#8221; use_border_color=&#8221;off&#8221; border_color=&#8221;#ffffff&#8221; border_style=&#8221;solid&#8221;]<\/p>\n<p>[\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;3_4&#8243;][et_pb_text global_parent=&#8221;493&#8243; admin_label=&#8221;Text&#8221; background_layout=&#8221;dark&#8221; text_orientation=&#8221;left&#8221; use_border_color=&#8221;off&#8221; border_color=&#8221;#ffffff&#8221; border_style=&#8221;solid&#8221;]<\/p>\n<h1 id=\"contact\">Contact ICC<\/h1>\n<p>To find out more about the ways in which we can help, please call us at 603-912-5406 or complete the form below.<\/p>\n<p>[\/et_pb_text][et_pb_contact_form global_parent=&#8221;493&#8243; admin_label=&#8221;Contact Form&#8221; captcha=&#8221;off&#8221; email=&#8221;andy@iccinc.com&#8221; use_border_color=&#8221;off&#8221; border_color=&#8221;#ffffff&#8221; border_style=&#8221;solid&#8221; custom_button=&#8221;off&#8221; button_letter_spacing=&#8221;0&#8243; button_use_icon=&#8221;default&#8221; button_icon_placement=&#8221;right&#8221; button_on_hover=&#8221;on&#8221; button_letter_spacing_hover=&#8221;0&#8243;]<\/p>\n<p>[\/et_pb_contact_form][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[et_pb_section admin_label=&#8221;Section&#8221; fullwidth=&#8221;off&#8221; specialty=&#8221;off&#8221; transparent_background=&#8221;off&#8221; allow_player_pause=&#8221;off&#8221; inner_shadow=&#8221;off&#8221; parallax=&#8221;off&#8221; parallax_method=&#8221;off&#8221; make_fullwidth=&#8221;off&#8221; use_custom_width=&#8221;off&#8221; width_unit=&#8221;on&#8221; make_equal=&#8221;off&#8221; use_custom_gutter=&#8221;off&#8221; custom_padding=&#8221;||0px|&#8221;][et_pb_row admin_label=&#8221;Row&#8221; make_fullwidth=&#8221;off&#8221; use_custom_width=&#8221;off&#8221; 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